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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. From the perspective of the service provider, which statement about the digital product lifecycle is CORRECT?

A) It ends when a consumer decides to terminate the engagement with the provider
B) It begins with researching and developing the offering
C) It ends when a provider decides to terminate the engagement with a consumer
D) It begins when the service consumer is being onboarded

2. A development and operations team experienced a major service outage during a release. After recovery, senior leaders want to understand what happened and prevent recurrence, but they also want to avoid a blame culture that discourages openness.
Which approach is BEST?

A) Escalate the issue directly to supplier management
B) Suspend the staff involved until the investigation is complete
C) Limit the review to technical logs only
D) Conduct a blameless post-mortem focused on learning

3. Which statement is CORRECT when considering a transformation to high velocity IT?

A) High-velocity transformation should not come at the expense of the quality of the solution
B) Customer-facing systems should be excluded from the high-velocity transformation
C) All organizations benefit from high-velocity transformations
D) High velocity should be applied throughout the organization's IT

4. A financial services organization must be able to demonstrate to regulators, at any time, that its automated deployment pipeline enforces required controls.
Which high-velocity IT objective does this MOST directly support?

A) Fast development
B) Resilient operations
C) Assured conformance
D) Valuable investments

5. An organization has introduced software engineering practices such as continuous integration and continuous delivery in order to accelerate the delivery of its innovative new products and services. The organization needs to balance these new ways of working and continued compliance with internal and external policies.
Which practice would MOST help the organization to achieve this?

A) Risk management
B) Monitoring and event management
C) Service validation and testing
D) Problem management

Solutions: