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Exam Code: CTFL-UT
Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Updated: Sep 08, 2026
Q & A: 40 Questions and Answers
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| Section | Objectives |
|---|---|
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Fundamentals of Usability | - Usability concepts and definitions - User experience (UX) principles - Human factors in software usage |
| Usability Evaluation Methods | - User observation and feedback methods - Cognitive walkthrough - Usability testing approaches (moderated/unmoderated) - Heuristic evaluation |
| Planning and Designing Usability Tests | - Test objectives and scope definition - Test participants and user profiles - Test scenarios and task design |
| Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
Question 1
Which of the following is the best description for a usability test session?
A. A black-box test technique in which test cases are designed to execute usability scenarios.
B. A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
C. A document specifying a sequence of actions for the execution of a usability test.
D. A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
Question 2
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
A. Good idea
B. Positive finding
C. Functional problem
D. Usability problem
Question 3
You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?
A. Accessibility Evaluation
B. Usability Review
C. User surveys
D. Usability testing
Question 4
What is a usability test task?
A. A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
B. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
C. A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
D. A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B |
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