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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?

A) OmniOut
B) Integration Procedure
C) FlexCards
D) DataRaptor

2. A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

A) Migrate Users to Lightning Experience
B) Customer Community Plus Licenses
C) Enable Web-to-Lead
D) Customer Community Licenses
E) Enable Chatter

3. A Public Sector Organization (PSO) would like to enhance its publicly available website, built in Experience Cloud, to allow constituents to report their concerns about someone's health or safety. The PSO is already using Public Sector Solutions. The requirement from the PSO is that the constituent should be able to report their concerns both as authenticated users and anonymously. Additionally, internal staff should be able to separately track their investigations and any follow- up in a separate Case. Leveraging Public Sector Solutions functionality, what configuration should the Technical Consultant use to meet the requirements?

A) Use the Public Complaint and Case objects.
B) Use a custom object for the Complaint with a lookup relationship to Case.
C) Use record types on Case, one for the constituents and one for internal staff

4. A Public Sector Organization (PSO) is implementing Public Sector Solutions. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the services they provide. Constituents will be able to register and log in to this new site to access some features as well. The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure. What can the Technical Consultant configure to meet this requirement for the PSO?

A) Uncheck the "Site User Visibility" checkbox in the Sharing Settings page
B) Set the Organization-Wide Default for the User object to "Public Read Only."
C) Remove access to the User object from the Permission Set assigned to the external users
D) Disable User Sharing in the Site Administration settings page

5. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?

A) OmniOut
B) Integration Procedure
C) FlexCards
D) DataRaptor

Solutions: